CONVERSATIONAL CHATBOTS FOR A CUTTING-EDGE USER EXPERIENCE
Mphasis systems of intelligence for tomorrow’s enterprise
Today, banks and insurance industries struggle to offer opti-channel engagement to users via wearables, touchscreens, and conversational interfaces. We, at Mphasis, are addressing this challenge by creating a chatbot to seamlessly engage with an enterprise’s employees, aka users, through chat and voice interfaces. What’s more, users require no training, as our chatbot is enabled with natural language processing (NLP) and is conversational.
• Natural Language Processing
• Machine Learning and Data Insights
• Continuous Self Learning
• Channel and Knowledge Portability
• Ease of Integration with RPA and AI Systems