GIVING INFRASTRUCTURE A MIND OF ITS OWN

Digital operations powered by InfraGenieTM

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MPHASIS INFRAGENIETM INTEGRATED SERVICE
MANAGEMENT AND AUTOMATION PLATFORM

 

InfraGenieTM is an integrated service management and automation platform that delivers speedy responses to service requests, provides integrated dashboards across all infrastructure and application elements, reduces manual intervention, automates a bulk of administrative activities, and optimizes your cost of operations. We provide IT management services using  a state-of-the-art  delivery and automation platform to reduce costs by 30-40 percent, with an onboarding time of under 12 weeks. 

InfraGenieTM fulfils all service management functions taking care of the entire ticket lifecycle across incident resolution and service request fulfilment in a zero-touch model, while ensuring best-in-class service delivery and end user experience. The platform enables end–to–end service integration and management across a hybrid infrastructure focusing on a business service approach rather than the conventional, siloed infrastructure and application-based approach. 

FEATURES

 

MPHASIS ADVANTAGE

 

• Zero touch, zero impact
• Best-in-class reduction of error rates
• Enhanced response and remediation times
• Mature delivery capability and analytics
• Inbuilt intelligence: 750+ automation objects and 100+ KIs
• Zero disruption to client's IT environment
• Engineering based on autonomics and service reliability
• Integrated and unified dashboards with single pane of glass

INFRAGENIETM– A SMART PLATFORM THAT LEARNS ON THE GO

 

IDEAS IN ACTION