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MPHASIS PEGA PLATFORM SERVICES

ACCELERATING PROCESS AUTOMATION THROUGH
MPHASIS PEGA PLATFORM SERVICES

 

Mphasis leverages next-generation technology to assist global enterprises in transforming their businesses with help of our Pega Platform Services. Our Front2Back™ (F2B) approach together with our Pega services, focuses on delivering business benefits through smaller iterations, moving the enterprise towards a sustainable next-generation, cloud-ready, and cognitive-enabled ecosystem.

Pega is a foundational component within our proprietary X2C2TM framework, serving as a key platform to streamline the core, reduce technical debt, and support AI-based transformation for clients.

We have a strong team of Lead System Architects and Lead Business Analysts with expertise in all Pega versions including Pega Infinity, Pega industry frameworks & productivity solutions, Pega GenAI Blueprint, Pega Robotics automation, Customer Decision Hub, Marketing Automation, Social-Mobile-Analytics-Cloud integration, Case management and migration/upgradation methodologies.

Our key capability areas include architecture program, roadmap design, and application development, process discovery/mapping, global delivery application, production support, installation, migration, upgrade, legacy migration and upgrade, managed services, reusable assets, frameworks, POCs, agile methodologies, and consulting & shared services Center of Excellence.

PEGA PARTNERSHIP

 

For over 15 years, Mphasis has successfully implemented more than 150 projects for clients in the Financial Services, Insurance, Logistics, Healthcare, and Hi-Tech industries. With a combined experience of over 1000 years, we have developed more than 50 frameworks and accelerators to expedite our Pega delivery.

Industry Focus: Insurance, Banking & Capital Markets, Logistics, Hi-Tech and Healthcare
Pega Partner Distinction: Specialized Partner Insurance
Delivery Locations: USA, India, EMEA, Asia Pacific
Other Technologies: AWS, Microsoft, Salesforce, Google Cloud and VMWare

MPHASIS PRESENCE IN PEGA MARKETPLACE
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PEGA PRACTICE- SOLUTIONS AND SERVICE OFFERINGS

Mphasis offers Pega services and solutions that span across the application development lifecycle, from planning to execution.

 

  • Pega Robotics Automation
  • Pega Customer Service
  • Pega Marketing Automation
  • Pega Smart Investigate and Smart Disputes
  • Pega Case Management
  • Pega Underwriting
  • Pega Platform

  • Application Accelerators
  • Domain & Technology Best Practices
  • Skill Building

Plan

  • Process Portfolio Optimization
  • Process (re) Engineering
  • Product Evaluation

Build

  • BPM, RPA App Development
  • Integration & API Development

Run

  • CEP Development
  • Monitoring Dashboard
  • Sustenance Services
  • Migration and Upgrade Services

Unleash Next

  • IoT Integration
  • Pega Digital Marketing
  • API for Conversational Interfaces

DOMAIN EXPERIENCE

 

Telecom


  • Order Management
  • Omni Channel Integration
  • Pricing Management
  • Campaign Management / Marketing

Banking And Capital Market


  • New Business for Financial Services
  • Card Disputes Management
  • Investigations
  • Banking IT Management

 

Insurance


  • Underwriting
  • Claims Management
  • Policy Renewals
  • Reinsurance

Other Domains


  • Contact Center
  • Order to Billing
  • Healthcare Management
  • Case Management for Logistics

PEGA SOLUTION ACCELERATORS

 

Pega Enterprise Assets Foundation Framework
Achieve 30% faster deployments and 20% development lifecycle efficiencies through common assets and utilities

Pega Productivity Measurement Dashboard
Productivity measured through number of rules developed, quality of development, availability in Pega IDE

Pega Dev-Ops Accelerator
A jump start framework dev-ops implementations for Pega Applications using Enterprise Automation Servers

Mphasis Pega Upgrade Accelerator Toolkit
Achieve 40% saving on Pega Upgrades through use of planning and execution tools and templates

BPM Process Assessment Framework (BPAF)
Framework consisting of process, tools and templates to accelerate business process discovery, analysis and redesign

Pega Quality Assistant
Development governance framework for improved quality and release management

DIFFERENTIATORS

 

Process portfolio optimization and process reengineering

Process discovery/mapping using AI tools

Strong framework with domain expertise across industries

Pega certified resources

Expertise in Pega-based enterprise digital automation, legacy migration and upgrade

Reusable architecture building blocks (ABB’S) and governance model for specific domain areas

Vast repository of Pega-based reusable assets and frameworks for quick time to market

Pega community of practices model (CoP)

Product evaluation partnership with Pega and time-tested success in implementation, support, migration and transformation

Experience in microservice architecture for enterprise transformation and cloud-ready implementation

SUCCESS STORIES