Mphasis service transformation prepares your business for the future




Mphasis Service Transformation solutions offer an integrated approach to enable enterprises to achieve scalable, digital, future-ready operations. Our solutions combine people, process, and technology levers to deliver quick returns on investments while lowering the overall total cost of ownership. We have developed a proprietary Intelligent Automation Framework and our integrated approach helps break data silos. The objective of our approach is to enable core systems to support and drive an organizations’ digital imperatives with measurable KPIs and outcomes.



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With Mphasis' NextStep, we offer an end-to-end service portfolio of consulting, design, development, support and service operations for better customer experiences, speed and agility at reduced cost of ownership. A next-gen unified service transformation platform, it delivers the digital promise faster, better and with higher cost-efficiency.



• 25% to 40% more cost efficient service

• Agility – 20% to 40% faster

• Quality and User Experience improvement






Mphasis and Adobe’s long term partnership encompasses solutions across Adobe’s portfolio of Customer Analytics & Experience Management, Workflow and Document Processing products.

Amazon Web Services

Amazon Web Services (AWS) is a subsidiary of that offers on-demand cloud computing platforms. As of 2016 AWS has more than 70 services, spanning a wide range, including compute, storage, networking, database, analytics, application services, deployment, management, mobile, developer tools and tools for the Internet of things. Amazon markets AWS as a service to provide large computing capacity quicker and cheaper than a client company building an actual physical server farm.


A company that provides API management and predictive analytics solution.


Appian provides low-code platform to rapidly build consistent, secure, mission-critical business applications. Appian is well positioned to help customers on complex process applications while also supporting the efficient automation of a broad range of processes required to drive true digital transformation. Appian covers most traditional BPM requirements with a combination of native capabilities, including its recently introduced business decision management offering.


Arago is a leading artificial intelligence company that helps businesses automate their IT processes through intelligent automation. Mphasis and Arago together deliver cutting-edge automation platforms, leveraging both Arago's problem-solving AI HIRO™ (Human Intelligence Robotically Optimized) and Mphasis' deep domain expertise across niche verticals. These solutions enable customers to automatically identify, predict, and resolve tasks of today's complex IT environment, thus significantly improving their IT functions, the flexibility of IT operations and reaching optimal IT costs over time.

Mphasis will augment its offerings in the automation space and build greater market credibility as an early adopter of autonomics driven infrastructure solutions.


Avaamo is a secure business messaging app for the enterprise. Avaamo Premium enables companies to setup, control and  analyze their messaging network in minutes with complete control of the data.


Averisource provides automation technologies to accelerate legacy code analysis, business rule extraction and code transformation. Their technology helps speed up much of the intensive nature of code analysis and code transformation with a combination of language coverage, intelligent automation, and browser-based applications. Extracted artifacts are presented in the AveriSource iSAT (Interactive Software Analysis Tool) - a browser-based application that provides an organized, scalable, comprehensive, interactive repository of source code documentation and analysis tools.


The Next Generation Digital Workflow software. Built for speed & Built for change.


Cloudera Enterprise is one of the most popular Apache Hadoop distribution. A big data partner for Mphasis Digital service offerings.


As the leader in data governance, Collibra helps organizations around the world gain competitive advantage by maximizing the value of their data across the enterprise. It helps breaks down the traditional data silos and opens up organizational data for users to find data and collaborate on it. Collibra is the only solution purpose-built to address the gamut of data stewardship, governance, and management needs of the most complex, data-intensive industries with a flexible solution to securely deliver trusted data to business users who need it.

Mphasis is one of the top global partners of Collibra. The two organizations continue to jointly help customers across multiple geographies to develop and maintain their data governance programs.


DataStax develops and provides commercial support for an enterprise edition of the Cassandra database, a NoSQL database.

DataStax's business model centers around selling an enterprise distribution of the open-source Apache Cassandra project with extensions for Analytics and Search using Apache Spark and Apache Solr respectively.

DXC partnership

DXC Technology (DXC: NYSE) is the world’s leading independent, end-to-end IT services company, helping clients harness the power of innovation to thrive on change. We are uniquely positioned to lead digital transformations - creating greater value for clients, partners and shareholders, and presenting growth opportunities for our people. For more than 60 years, we have successfully guided the world’s largest enterprises and government agencies through successful change cycles. DXC partners with Mphasis, through DXC Partner Network, to join forces to help clients, transform and modernize their business applications for the cloud, at speed, scale and reduced costs as they begin their transformation journey to reinvent, automate and be agile.

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Banking & Capital Markets

Mphasis has an alliance with Eurobase Banking Solutions (Eurobase), a leading provider of Treasury Management & eTrading Solutions to the Banking and Financial Services sector to offer clients a more holistic and integrated Banking & Treasury Management solution and service offering. Through this partnership Eurobase & Mphasis will be providing a complete Treasury Management solution and service offering to banks and Financial Institutions around the world. Customers will see Eurobase’s Siena Front Office delivered as a fully integrated solution and will benefit from Mphasis’ extensive capabilities in Core-banking solutions integration and support.

Eurobase Banking Solutions is a leading provider of e-Trading and Treasury Management solutions to organisations all over the globe, with more than 30 years of expertise and success in this market. Eurobase’s Siena Front Office software delivers a front office treasury management solution empowering traders and treasury managers to make improved and faster decisions and efficiently manage their trading operations and risk. In addition, Siena Rate Manager, Siena Gateway and Siena eTrader deliver near zero latency e-Trading solutions with high speed connectivity, pin point accuracy, reliability, control and an extraordinary track record for on-time delivery.

Eurobase Banking Solutions is part of the Eurobase International Group of companies, a global software and services group.


Eurobase Insurance Solutions, one of the world's leading insurance and reinsurance software providers and a part of the leading global software and services organization; Eurobase International Group, has entered into a strategic partnership with Mphasis to deliver a powerful new shared solution to the market and to support Eurobase's North American business.

Eurobase has more than 20 years experience providing business solutions to the global insurance and reinsurance market, and its latest Synergy product suite covers the end-to-end business process life-cycle for a comprehensive range of classes of business including Reinsurance, Large Commercial and General Insurance. By aligning closely with Mphasis and its expertise in application development and business process outsourcing, clients and the wider market are able to benefit from an unrivalled breadth of functionality both now and in the future.

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ExpeData is an innovative software company and a global leader in natural input technologies. The company provides an end-to-end software platform called ExpeData Enterprise Digital Writing (EDW) that automates the collection of natural input including handwriting at the point of entry. Information captured with tablets or digital pens is immediately converted to digital data and seamlessly integrated to backend systems. Headquartered in Miamisburg, Ohio, ExpeData provides solutions across the globe, delivering value in multiple industries.

The partnership facilitates the integration of the ExpeData's EDW platform with Mphasis' Insurance Sales Modernizations Solution (ISM). This enables insurance agents to capture front-end data, such as new applications, electronically using Anoto® digital pen technology. Through this alliance, the two companies will offer a combined solution to their insurance customers in Australia, North America and Europe.

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Experitest is a leader in automated testing and QC DevOps.


Loyakk, Inc. develops an enterprise platform that enables businesses to manage relationships across customers, channel partners, and suppliers. The company’s mobile application offers top account engagement, unified engagement, and industry solutions. Loyakk, Inc. was founded in 2013 and is based in Sunnyvale, California with operations in London, the United Kingdom; and Mumbai, India.


Majesco provides technology solutions, products and services for the insurance industry across lines of business – Property & Casualty (General Insurance), Life, Annuity, Health, Pensions, and Group & Worksite Benefits insurance.


Manta is a leading solution provider for data lineage. Manta differentiates from the others with its ability to crunch custom SQL code and document lineage along the way for interactive visualization and integration to 3rd party metadata tools, which gives data governance a quick boost and clients the speed and agility required to automate the metadata capture and integration to Collibra for end to end data governance.


The Mendix Application Platform as a Service enables the development and deployment of multi-device, multi-channel enterprise applications involving complex business logic, process flows and integrations with third party products. Mphasis’s extensive capabilities in Mendix helps us deliver multi device, multi channel enterprise applications 6x faster and with lower resources.

Micro Focus

Micro Focus helps enterprises maximise their existing software investments by embracing innovation in a world of hybrid IT – from mainframe to mobile to cloud. With the recent coming together of Micro Focus and HPE Software the combined entity becomes one of the largest pure play software companies in the world. Mphasis will utilizing this unique expertise to offer customer centric innovation to our customers at enterprise scale.


Mulesoft provides integration software services for connecting applications, data and devices.

The company originally provided middleware and messaging, and later expanded to provide an integration platform as a service (iPaaS) approach for companies. MuleSoft provides APIhub, a directory that is designed to function as a social network for developers to share updates and information, currently covering more than 13,000 APIs.[5] For consumers and developers, it provides a catalogue of APIs along with an interactive development environment for running basic queries. For API providers, it offers a publishing platform and various tools to automatically generate API documentation.[6] MuleSoft develops Mule ESB, an integration platform for connecting enterprise applications on-premises and to the cloud, designed to eliminate the need for custom point-to-point integration code.


NICE Actimize is one of the largest providers of financial crime, risk and compliance solutions for regional and global financial institutions.

Mphasis is a Gold Partner and reseller of Actimize products and also provides comprehensive professional services and solutions across the following product categories
- Integrated Fraud Management
- Anti-Money Laundering
- Financial Markets Compliance
- Enterprise Risk Case Manager
- Global Services & Support


OpenSpan provides software for contact center, back office and retail storefront business units which are purpose-built to simplify work, refine processes and transactions that accelerate and improve productivity, and drive greater employee and customer engagement. Organizations leverage OpenSpan Intelligence solutions to gain deeper insight into workforce productivity to make more informed decisions regarding utilization and the alignment of human capital investments to production goals.


Mphasis is an Oracle Platinum Partner. We have received this elite membership of Oracle Partner Network (OPN) through our specializations across a breadth of Oracle’s broad portfolio. With this partnership tier Mphasis receives exclusive level of engagement, commitment, and benefits from Oracle to strengthen our strategy for long-term growth.


Pivotal enables enterprises to transform with a modern approach to build and release products and services of the future. Pivotal platform helps enterprises overcome challenges with lengthy enterprise IT Cycles by accelerating application delivery. The Pivotal platform is architected and optimized for change so enterprises can move at start-up speeds with greater business agility.

Mphasis is a top Global Advanced SI partner of Pivotal, and have partnered to drive digital strategies of our customers by bringing in the accelerators and practices to truly transform & accelerate application development & delivery.


Pega is the world leader in Business Process Management (BPM) software. Mphasis works with Pega to provide enterprise leading Case Management & BPM solutions in the following areas
- Dynamic Case Management
- Customer Service Delivery


RSA provides more than 30,000 customers around the world with the essential security capabilities to protect their most valuable assets from cyber threats.


SalesForce is the leading provider of cloud based CRM. Mphasis provides CRM, CEM & Digital Marketing solutions on top of SalesForce.


SAP North America, a subsidiary of SAP AG, SAP America oversees all business operations in North America and is headquartered in Newtown Square, PA. SAP is one of the world's largest independent software providers, serving over 50 countries and more than 183,000 customers worldwide.


ServiceNow® is a software platform that supports IT service management and automates common business processes. With ServiceNow, you are able to manage users, clients, configuration items, tickets and maintain your ServiceNow Service Catalog. The Service Catalog allows for the delivery and billing of services, software and hardware from your ServiceNow instance to your end users.


One of the leading RPA vendors who can perform both attended as well as unattended automation. Softomotive is disrupting the RPA industry because of their low costs as compared to other RPA vendors without any loss of functionality. We will be leveraging Softomotive’s expertise to help our customers’ service transformation journey powered by automation.


Symphony Communication Services LLC provides a cloud-based communication service platform that allows financial institutions to consolidate their digital communications into a single platform. Its messaging platform enables individuals, teams, and organizations to exchange information; sell-side and buy-side firms to interact while maintaining their regulatory compliance and security; and businesses and enterprises to protect the integrity and availability of shared content while maintaining the organizational compliance. This partnership ties with our overall strategy of offering next generation digital services geared towards our large BFSI customer base.


Talend is a leading solution provider for data management with mature capabilities in data integration (cloud & application), data preparation, master data management, data quality and metadata management. Talend provides real time big data capabilities such as native spark and map reduce code generation, real time spark streaming, machine learning and IOT connectivity.


TIBCO Software Inc. (NASDAQ: TIBX) is a provider of infrastructure software for companies to use on-premise or as part of cloud computing environments. Whether it's efficient claims or trade processing, cross-selling products based on real-time customer behavior, or averting a crisis before it happens, TIBCO provides companies following advantages - the ability to capture the right information, at the right time, and act on it preemptively for a competitive advantage.


TmaxSoft is a global software innovator that delivers mainframe rehosting, RDBMS and middleware solutions to help companies leverage critical data.


Tonetag provides ubiquitous contactless payment solution across multiple mobile devices including smartphones and featurephones.


Tradency has been successfully providing automatic trading and advised investment platforms used by millions of end users globally. By deploying Tradency’s B2B business models, financial institutions around the world, license and market Tradency’s revolutionary financial technology, creating new market trends and business opportunities.


UIPath is a leading provider of Robotic Process Automation solutions for Contact Centers, BPOs, Back and Front Office.


Verifaya enables scriptless automated Testing on demand for web and mobile. Tests can be created once and run on multiple platforms and devices without any modifications.